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General Participant Support

  • How can I contact my trainer?
  • Can I have a hard copy of my Certificate/Statement of Attainment?
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  • Video: An introduction to the TAE Academy student portal
  • I’ve forgotten who my trainer is, where can I find my trainer listed?
  • I decided to use units from an accredited course. I've noticed the units don't have performance criteria on training.gov. Does this mean I need to choose different units of competency?
  • I’ve been enrolled in a unit that I’ve already completed; how do I get this removed?

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