General Participant Support

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• How can I contact my trainer?
• How can I get help working on my assessment?
• Can I have a hard copy of my Certificate/Statement of Attainment?
• Video: An introduction to the TAE Academy student portal
• I’ve forgotten who my trainer is, where can I find my trainer listed?
• I decided to use units from an accredited course. I've noticed the units don't have performance criteria on training.gov. Does this mean I need to choose different units of competency?
• I’ve been enrolled in a unit that I’ve already completed; how do I get this removed?